Apple may not be the first company that comes to mind when it comes to offering work-from-home job opportunities. When you think about a typical employee at the technology giant you probably imagine a brilliant programmer in Silicon Valley or a savvy tech expert at one of their Genius Bar locations. It turns out that the company does hire remote workers and even has a nationwide program dedicated to it.
The Apple At Home Adviser program currently has nearly 100 openings for people located anywhere in the United States. Advisers provide online customer support and service in areas ranging from the company’s website to its devices. They are expected to work out of a home office and be the “human connection” between Apple and its customers.
According to the At Home Adviser website, prospective advisers should have access to a home office where they are free from distractions and able to concentrate. Apple will provide a computer and headset to interact with customers. The company will also reimburse advisors for Internet service up to a set amount.
Candidates should also have at least two years of professional troubleshooting experience under their belt or at least proven ability. Training will be provided, but they should already be knowledgeable about Apple products and systems.
“The ideal candidate has a passion for working with technology and helping people,” states the company’s career website. “You must enjoy troubleshooting and working independently without in-person supervision. And you should have good multitasking skills to manage multiple systems and applications simultaneously.”
At Home Advisers receive benefits packages and other company perks like product discounts and career development resources. The jobs have flexible hours, so you can work a schedule that fits your needs and work-life balance.
In addition to advisers, there are also roles like At Home Team Manager and At Home Area Manager for candidates with management experience.