38% of Citi’s female managers are multicultural women.

Supporting multicultural women is a top priority for this global financial services company, which boasts a whopping seven women’s councils in North America alone. To shepherd the careers of high-potential female employees (and make sure they get the exposure they need), it offers the Women’s Leadership Development program, a joint endeavor with the UCLA Anderson School of Business, which provides skills training for top positions. Introduced in 2008, the program has been so successful that it will now become an established part of the company’s leadership education. Last December, the company launched a brand-new initiative, Women Leading Citi, which provides customized coaching and networking events for those at the managing director level. Yet the biggest source of strength for multicultural women may be the 44 employee networks (up from 39 in 2008), which stretch across 14 U.S. cities and offer mentoring, professional guidance and a sense of community. Each network is represented by a top business leader and boasts its own liaison to the HR office. To make sure members are heard, the Office of Global Workforce Diversity regularly checks in on their progress.

Multicultural Women 26%
CEO Vikram Pandit
Chief Diversity Officer Ana Duarte McCarthy

At Citi, multicultural women represent…
0% of corporate executives
5% of senior managers
10% of the top earners
29% of the company hires
25% of the company losses
Not tracked % of participants in mentoring programs
Not tracked % of participants in career counseling programs