Peggy A. Altherr is senior vice president of client services, responsible for leading the account management team, expanding existing client accounts, and pursuing new business opportunities. She also helps to enhance the company's core business offerings and establish customer service best practices, new program delivery benchmarks and performance metrics. Ms. Altherr's career spans more than 15 years in the work/life industry and early childhood education. Most recently, she has focused on developing and establishing comprehensive backup solutions for corporations, professional services firms and other businesses. She also has extensive experience in new business and new market development as well as maintaining and growing corporate relationships. Ms. Altherr received her Bachelor's degree from the Ohio State University in Family Relations and Child Development.