Management really invests in employee development at this academic medical center. An astounding 97% of all tuition aid goes to hourly employees, and mentoring and speed networking benefit everyone from registration clerks to patient-care technicians. Free continuing education is available in nearly all job functions, and there are full scholarships for employees who work in speech therapy, radiology and nursing. Hourly staffers may be recommended for the Up & Comers program, through which they receive new manager/supervisor education.

CEO, UNM Hospitals; COO, UNM Health System: Stephen McKernan

Administrator HR: James Pendergast

Work hours required for family health insurance: 20

Formal advancement program offered for hourly employees? Yes

% of hourly employees promoted to manager positions: 1%

Job-skills training offered for hourly employees? Yes

Managers rewarded for helping hourly employees advance? No

Lactation program offered for nursing mother employees? Yes

Paid time off offered to employees? Yes

Employee mothers with one year of service offered extra time off (beyond the 12 weeks required by FMLA) following childbirth? Yes