Capital One Financial
Performing millions of complex transactions every day keeps call center associates, tellers and other hourly employees at this leading bank constantly on their toes. To reward their efforts, management gives full-time hourly workers (those who put in 33 hours per week) an impressive amount of paid leave each year, starting with 20 days off and ten paid holidays (leave is prorated for part-timers). Expectant mothers may take another 16 job-guaranteed weeks off to welcome a child, with eight fully paid; when it’s time to return to work, they can phase back in on a reduced schedule for one month. If employees choose to adopt or foster a child, they may request six paid weeks off, plus $5,000 in aid per adoption. To maintain balance, many hourly workers swap shifts and opt for nontraditional hours; call center associates, for example, often work nights and weekends and spend weekdays with their kids. Free on-site family health clinics and free fitness centers in McLean and Richmond, VA, and Plano, TX, help hourly employees stay energized on even the busiest days.
Hourly workers 59%
Chairman & CEO Richard Fairbank
Chief HR Officer Jory Berson
Female hourly workers 74%
Work hours required for family health insurance 20
Job skills training during work hours for hourly workers Yes
Encourage breaks so nursing moms can breast-pump Yes
Average annual paid time off taken by hourly workers 18 days
Minimum job-guaranteed maternity leave offered to hourly workers 16 weeks
Minimum paid maternity leave offered to hourly workers 8 weeks at full pay



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