All working parents get thrown off their game now and then. A health crisis, a death or a birth can send even the sturdiest of employees into a tailspin. In such times of turmoil, work-life benefits aren’t just nice, they’re essential. Even more critical: a manager who isn’t afraid to put these benefits into play. We asked a group of our Hall of Famers—companies that have landed a spot on the Working Mother 100 Best for 15 years or more—to tell us about managers who are truly committed to their employees. What did we get in return?

Allstate Insurance

American Express

Bank of America