If you attended this year’s NALC Conference, run by Diversity Best Practices, you’d undoubtedly agree that Social Media is bold and daring and here to stay as evidenced by the integration of tools like Twitter and Flip Cameras to engage the 400+ attendees. In addition, conference keynote speaker Carlos Dominguez, SVP at Cisco, drove home the message that we cannot be idle and we need to be in the space. Further supporting the hot trend and the need for higher education in this area, the pre-conference workshop on Social Media was sold out.