Problem:  At the office, when techy things go awry, you simply call on your favorite IT person. The one you befriended with homemade cupcakes and other “gifts” that assure she rushes to your rescue when the computer crashes. But what to do when you’re home and your laptop locks up—with those must-have notes for the morning meeting!?.

Solution: With so much technology in our lives—BlackBerrys, iPods, home networks, laptops, wireless printers, Webcams—the chances of tech failures, and the ensuing frustrations, have soared so having access to experts makes sense. At PlumChoice.com you can sign on to receive unlimited online support from a certified technician for a monthly fee. They’ll remotely take over your computer—or other electronic device that you’re having trouble with— and diagnosis and repair the problem. The service is available 24 hours a day, 7 days a week, so you can either sit in front of your computer and watch him fix the problem right before your eyes, or go put the kids to bed and come back to find your notes have been rescued from the darkness of cyberspace.